Cookie Policy

Overview

This Cookie Policy explains how Ilisai uses cookies and related tracking technologies on our marketing properties, web application, and hosted services. We rely on cookies to keep sessions secure, understand product usage, and remember preferences so customers can focus on building with their data. By continuing to browse our sites you agree to the practices outlined here.

Types of Cookies

Essential cookies

• Maintain authentication sessions and route requests to the correct data plane.
• Store locale and accessibility settings so pages render consistently.
• Preserve form progress inside onboarding flows to prevent data loss.

Analytics cookies

• Help us understand which documentation, blog posts, or demos are most helpful.
• Measure the performance of new features, allowing the team to prioritize stability.
• Aggregate usage patterns while stripping out personal identifiers.

Preference cookies

• Remember UI density, theme, and notification frequency per browser.
• Record dismissed announcements so we avoid repeating the same banners.
• Keep track of legal acknowledgements, such as when a user accepts an updated policy.

Advertising cookies

We currently do not run third-party advertising pixels on Ilisai surfaces. If that changes we will list each vendor, describe what data they receive, and request explicit consent before the cookie is stored.

Controlling Cookies

• Most browsers allow you to delete or block cookies in their settings menu.
• Private or incognito windows restrict persistent cookies to the active session.
• If you disable essential cookies, certain secure areas of the Ilisai product will no longer function.
• To opt out of analytics cookies you can email support@ilisai.com and we will honor the request across all workspaces tied to your account.

Updates to This Policy

We review this Cookie Policy whenever we add a new vendor, expand into a new region, or change how we measure product usage. Material updates will be announced inside the Ilisai dashboard and take effect once posted. We encourage every organization admin to revisit this page regularly.

Contact

Questions about cookie usage can be sent to support@ilisai.com or by mail to Ilisai, 03203 Elche, Alicante, Spain. Please include your workspace ID and the browser where the issue occurred so we can respond quickly.